Shipping & Returns

Shipping - General Info:

Apparel:  These items are made to order special for you and take 2 weeks to ship.  For holiday orders, please order by November 25th.

All other items: Ships within 7 business days (generally, 1-3).

All items will be shipped via USPS First Class or Priority Service. Please note selecting Priority shipping only decreases transit time, items will still ship within the timeline provided above.

Snarkynurses is not responsible for lost, stolen, or damaged shipments. Shipping fees are non-refundable.

International Buyers - General Info:

We ship to Canada.  Import duties, taxes (GST), and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. Since shipping prices are expensive - we generally recommend to order in a group to split up the shipping cost a bit.  :) Snarkynurses is not responsible for lost, stolen, or damaged shipments. Shipping fees are non-refundable.

Unfortunately, in Sept 2021, USPS suspended delivery to Australia, so at this time we are unable to ship to Australian customers.  Etsy has figured out a work around, so you are able to ship to Australia through my shop there, although not all items are available.

Canada Buyers: there was an attempted delivery on my item, where do I pick it up? 

Please input your USPS tracking number into the Canada Post system for the most up to date tracking information  

Returns/Order Cancellations:  

Refunds/exchanges will be issued if the product is received damaged.  Please email helpstat@snarkynurses.com with a photo of the damaged product within 24 hours of receipt and we will work to replace or refund the item.  Otherwise, no returns or exchanges are accepted at this time.